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Objective

1-877-GOLDBUYERS has established this website to facilitate your participation in the sale of your unwanted gold and jewelry to us.  Our intention is to offer you the best price we can for your gold and jewelry, taking into consideration current market conditions and make payment to you in an expeditious manner, usually within twenty four (24) hours.

Terms and Conditions

When utilizing our site and in order to do business and conduct your transaction with us, you must accept the Terms and Conditions set forth below and acknowledge same by clicking submit at the end of the 1-877-GOLDBUYERS’ Get Started Form where indicated. You further agree to abide by the following Terms and Conditions and affirmatively represent as follows:
That all the information you submit is truthful and accurate; you will keep us appraised of any changes in the information previously provided by you so that we may make timely contact with you; you are of 18 years of age or older; you are the legal owner of any jewelry  that you sell or are attempting to sell to us; that the jewelry proposed for sale is not encumbered in any manner and is free of all liens, pledges, security, interests and claims of any nature and  you are selling or are attempting to sell Jewelry on your own behalf and are not an agent or a representative of a third party and if asked you will provide us with documentation and other proof of compliance with the requirements contained herein.
In the Terms and Conditions set forth below, the terms "you" and "your" refer to the person or persons sending gold, platinum, and silver jewelry, or other precious metals (hereinafter referred to as "Merchandise") to 1-877-GOLDBUYERS ("GOLDBUYERS") for sale and purchase (hereinafter referred to as "Transaction"). "We", "our", and "us" refer to 1-877-GOLDBUYERS and its successors and assigns.

Compliance with State and Governmental Regulations

The State of New York requires 1-877-GOLDBUYERS to obtain your driver’s license number (or other government issued ID number) and a signed sworn statement which you will find in your Shipping (Inventory) Form.

Sellers Representations and Responsibilities

You represent and warrant that:

(a)        you will not use this site for any unauthorized purpose including collecting user names and/or email addresses of other users by electronic or other means for the purpose of sending unsolicited email or other electronic communications and or sale of the user names; and

(b)        you will not access this site through the use of scripts, bots or other automated means; and

(c)        you will not cause the transmition of bulk or junk email or interfere with, disrupt, or create an undue burden on this site or the networks or services connected to or utilized by this site; and

(d)        you will not provide false or misleading identification or address information, or invade the privacy, or violate the personal or proprietary right, of any person or entity; and

(e)        you will not circumvent, disable or otherwise interfere with any security related features installed on this site or features that prevent or restrict use or copying of any materials contained therein; and

(f)        you will not cause to appear any pop-up, pop-under, banners, advertisements or anything else that prohibits, minimizes, covers or inhibits or interferes with the full display of this Site to any other user.

1-877-GOLDBUYERS Intellectual Property Rights

The entire content exhibited on this site including but not limited to the trademarks, service marks, and logos contained on this site (“Individually and Collectively The Marks”) are exclusively owned by or licensed to us and are protected and subject to the existing copyright and to all copyright and intellectual property rights granted under the laws of The United States, Foreign Countries and Entities and International Conventions and all such rights are reserved by us except those expressly granted in writing.  The downloading, printing, copying or dissemination of the materials located on our site, except for personal use is strictly prohibited. We reserve all rights not expressly granted to you by this Agreement.  If you download, print or copy any of the Materials on this site for your own personal use, you must retain all copyright and other proprietary notices contained in and on the Materials. Any use of these Materials by you must be accompanied by proper copyright and other proprietary notices contained thereon.

Describing your Merchandise

You agree to accurately list and describe the Merchandise that you send to us on an inventory packaging slip, which you can either print from our website or request from us by mail. If in our sole discretion we determine that there are significant discrepancies between the Merchandise you describe on your inventory packaging slip and the items we receive, or if you fail to enclose an inventory packaging slip in your shipment we may at our election suspend or terminate the transaction and notify you of our intentions.  In the event that we terminate the transaction, we will return your Merchandise to you within 2 business days at our cost by the shipping method of our choosing and insure same for the amount that we offered to pay you for your jewelry which you agree will be the extent of our liability.

Shipping

Shipping and Appraisal Process, Requesting and Accepting/Rejecting a Quote, Payment, Returns and Guaranty Against Loss.  That all merchandize that you send us is free of all liens, encumbrances, pledges, security interests and claims of any nature.
We reserve the right, in our sole discretion, to reject delivery of any envelope or package that appears to be damaged, opened or tampered with, and we will return these envelopes or packages to you by means of USPS.  We will have no liability to any customer for returning envelopes or packages in this manner.


Shipping Methods Available

You can select one of the following inbound shipping methods on 1-877-GOLDBUYERS’ Get Started form:


FedEx Express Saver Shipping and UPS Shipping

If you choose Express Saver shipping, we will either mail you all the shipping and packaging materials at our expense, or you may print your own air bill, packing slip, and instructions from our website. If you choose this method of shipping and use a shipping label provided by us, we will pay your inbound shipping costs, including insurance up to $1,000.00 with FedEx and UPS. If you believe that you need additional insurance, then it is your responsibility to obtain such additional insurance at your expense before sending us your Merchandise. You can contact us by telephone (1-877-GOLDBUYERS) to arrange for additional insurance or shipping instructions.


FedEx and UPS Overnight shipping (Next Day Delivery)

You can print your own air bill, packing slip, and instructions from our website for Overnight shipping. If you use a shipping label provided by us then we will deduct the fee for inbound Overnight shipping from your settlement, and also pay for insurance up to $1,000.


Secure Pak Option Via USPS

Secure Pak will be mailed to you within 24 hours.
Your valuables are insured up to $500.00 with this method of shipping.  If you feel you merchandize is in excess of $500.00 you must make arrangements for additional insurance at your own cost or call us at 1-877-GOLDBUYERS and speak to one of our customer representatives who are waiting to assist you.


Ship It Myself Option

You can choose to ship your Merchandise at your own risk and expense by choosing the "Ship it Myself" option on GOLDBUYERS’ Get Started Form, in which case you still agree to print a shipping label, packing slip, and instructions from our website. If you choose to use the "Ship it Myself" option on WE BUY GOLD, INC.’s Get Started Form, or choose not to use a UPS or FedEx  airbill provided by us in any event, you agree to pay for all inbound shipping expenses, to insure your Merchandise at your own cost for full value with the shipper, arrange for package tracking, and waive any and all claims against us for any loss or damage to the Merchandise during transit. Any claims for lost or destroyed Merchandise must be made against the shipper not us. If you send us your Merchandise using one of the shipping methods we offer with an air bill provided by us, and your Merchandise becomes lost in transit, we will file a claim with that courier and pay you the value of any settlement received from them up to $1,000.00 for FedEx and UPS and $500.00 for USPS.

In The Event of Loss

If you send us your jewelry in any of the methods indicated herein and provide for insurance through the carrier you select, we will compensate you for the loss of your jewelry provided that same is packed and shipped pursuant to the instructions given and you have provided us with valid documentation and appraisals as to its value. In the event we return your jewelry to you and same is lost during its return we will pay you the amount that we offered to pay you for your jewelry by our quote.  Our liability for lost jewelry that we return is limited to that amount which we quoted you. To submit a claim for lost jewelry you must immediately contact us at 1-877- GOLDBUYER and request a claim form.  Upon your completing the claim form and returning it to us as instructed we will immediately process your claim.  With your claim form you must include the following:

  • A completed and signed claim form
  • Supporting appraisal and documentation as to its value
  • Together with any other information requested by 1-877-GOLDBUYER

Your failure to properly complete, sign and return the claim form within   
30 days of your loss will result in a denial of your claim. 

Receiving Merchandize

We reserve the right, in our sole discretion without prior notice to you, to reject any inbound package that appears to be damaged or to have been opened or tampered with prior to receipt by us. Upon receipt of any delivery that we receive in this condition we will not accept the package from the courier For purposes of these Terms and Conditions, any inbound package that we reject will not be deemed to have been "received" by us and we will have no further liability to you with respect to same. If the package or delivery is received in good condition we will send you a confirmation by email that we received it and we will videotape the opening of the package including the contents thereof and enter your Merchandise into our database.

Determining Value for your Merchandise

We will assess the value of your Merchandise using a calculation based primarily on the afternoon London Gold fixing on the day we process your Merchandise, a formula based on the karat and weight of the Merchandise, and any other factor that we deem to be appropriate. We will weigh and evaluate your Jewelry and provide you with a quote by email.  We purchase Jewelry for refining not for resale except for small diamonds. Prices for jewelry are based solely on the weight of your jewelry and karat grade contained in your jewelry, and the precious metals in your jewelry, not on its potential value if resold intact.  For this reason, we cannot pay for gemstones in your Jewelry other than small diamondsPrices for small diamonds are based upon carat weight, color, clarity, cut and shapeIf you wish to sell your fine jewelry, such as estate pieces, diamonds over 1 carat and fine time pieces, you may obtain a quote by emailing us at quotes@877GOLDBUYER.com.

Evaluation & Quote

We will notify you of our quote after evaluating your merchandise by either email or telephone depending upon how you have indicated on our website you wish to receive our quote.  Upon receipt of our quote you will have 24 hours to reject our quote.  If you either reject the quote or we fail to hear from you within the aforesaid 24 hour period you will be deemed to have received and accepted our quote and payment will be forwarded as per your selected option as set forth herein. In the event that you reject our quote we will return your merchandise by the courier of our choice by the end of the second business day at no cost to you at the address you have initially supplied to us.  We will insure your merchandise for up to $100.00 which you agree will be the extent of our liability.  We will give you the option of purchasing at your cost additional insurance if you believe it is necessary for your protection.

Verbal Offers

Any customer or prospective seller may request 1-877-GOLDBUYER to provide a telephone or e-mail quote for his or her items after such items have arrived at 1-877-GOLDBUYER's processing facility. Verbal offers may, at the discretion of 1-877-GOLDBUYER, be recorded to protect the safety of all parties. Upon a verbal acceptance by the customer of the telephone or e-mail quote, payment will be issued by 1-877-GOLDBUYER within twenty four (24) hours of such acceptance, and the ten (10) day customer satisfaction holding period all guarantees will no longer be applicable to such transaction.  The transaction will then be deemed complete and final.

Electronic Signature

For purposes of the transaction, you hereby agree to the use of electronic signatures, receipt of notices by e-mail, use of electronic contracts, and to accept these terms and conditions by electronic means. you agree that clicking the submit box at the end of the 1-877-GOLDBUYER’s get started form constitutes your electronic signature.

Methods of Payment

Upon the acceptance of our quote for your merchandize we will make payment within 24 hours in one of the following manners you select:

  • Deposit of an eCheck into your PayPal™ account in accordance with the instructions you provided to us;  fee deducted from your settlement payment if you choose immediate payment (cash today) option, the terms and conditions herein apply
  • Our Company check by USPS
  • Our Company check via overnight carrier at your expense with the fee deducted from your settlement payment, a cash today option, terms and conditions apply
  • Wire transfer into your bank or financial institution you provide with all fees deducted from your settlement payment, a cash today option, terms and conditions apply
  • In any other manner that we mutually agree upon.

It is your responsibility to know the terms and conditions of the method of payment you select as set forth herein and as stated on our website.
By selecting the payment of your Settlement by deposit of an eCheck into your PayPal™ account or wire transfer into your bank or brokerage account or cash today option 1-877-GOLDBUYERS’  Get Started form, you acknowledge and agree that if you affirmatively accept the Settlement within the time frame set forth herein, or accept the Settlement by default by failing to decline or accept the Settlement within the time frame set forth above, the Transaction is then final. Payment will be sent to you by the method you selected on our Get Started Form and we will own the Merchandise, and you will have no right to decline the Settlement or ask that the Merchandise be returned to you. The Merchandise may be altered in accordance with our usual procedures which include melting and refining.


Payment made by Company Check

If you selected payment by company check on 1-877-GOLDBUYER’s Get Started form, and you do not agree with the Settlement or change your mind after accepting the Settlement, then within 10 business days from the date of the check: (a) you must notify us via email at www.goldbuyers.com/returns - or telephone at 1-877-GOLDBUYERS that you now choose to decline the Settlement and will be returning the un-negotiated check to us on a timely basis, and (b) we must receive your returned un-cashed check within 10 business days from the date of the check. You are responsible for sending us the un-cashed check at your expense, and the check must be sent to us at the address indicated in the upper left hand corner of the check. If you satisfy the requirements set forth in this paragraph, we will then return your Merchandise as specified herein. Failure to satisfy the requirements set forth in this paragraph will cause you to forfeit your right to decline the Settlement, the Transaction will be final, we will own the Merchandise, and the Merchandise will be utilized in accordance with our procedures which include melting and refining.
If you selected payment by company check on 1-877-GOLDBUYER’s Get Started Form and you notify us by email or telephone that you decline the Settlement before payment is processed and before a company check is sent to you, then we will return your Merchandise to you as specified herein.


Paypal/ExpressPay Payments

If you choose to be paid via direct deposit (cash today) or paypal you waive all rights of cancellation and returning merchandise. As soon as your items are evaluated you will be paid and the items will be sent to our refinery for melting. Please call us before your items are evaluated if you would like a company check instead of paypal/express pay payments.

Wire Transfer/Direct Deposit

If you elect wire transfer/direct deposit, please also provide us a voided check and sign the acknowledgement form with your shipment.  Please note that there is a $4.99 fee for wire transfer/direct deposit that we will deduct from the money we wire into your account.  Please also note that by electing payment by fast cash today wire transfer/direct deposit you waive the 10 day return policy.  If you prefer to be paid by Cash Today wire transfer/direct deposit, we will deposit the funds in your account within 24 hours of receipt of your acceptance quote. 

Settlement

Upon processing your Merchandise, we will notify you by email or telephone that your Merchandise and our settlement payment for your Merchandise ("Settlement") is available. You must accept or decline your Settlement within 24 hours after we send our "Settlement Notice" to you by email to Settlement@877GoldBuyers.com and accepting or declining the Settlement.
If you have not logged into our website or responded to our emails and/or phone calls to accept or decline your Settlement within the time frame set forth above, then you will be deemed to have accepted the Settlement, and we will issue payment of your Settlement to you according to the method you initially selected on 1-877-GOLDBUYER’s Get Started form.
Upon your acceptance of the Settlement (either affirmatively, or by failing to decline or accept the Settlement within the time frame set forth above), we will send your Settlement to you by the end of the next business day after we receive your Merchandise in accordance with the method of payment you selected for your Settlement on the Get Started form. Your payment may be processed sooner if you email Settlement@877GoldBuyers.com and clicking: "I accept. Please speed my payment."

Returned Merchandise- Outbound Insurance, Costs, Insurance

In the event that your Merchandise is returned to you in accordance with these Terms and Conditions, we will ship your Merchandise to you at your address as it appears in our records via the shipping method of our choosing at our expense, and will insure the Merchandise for the price we quoted you which you agree will be the extent of our liability. We will give you the option of purchasing at your cost additional insurance if you believe it is necessary for your protection.
If a package containing your Merchandise is lost in transit while being returned to you in accordance with these Terms and Conditions, we will file a claim with the courier that we chose. 

Waiting Period For A Loss Claim

A customer who wishes to submit a loss claim to 1-877-GOLDBUYERS must NOTIFY THE COMPANY IMMEDIATELY TO REQUEST A CLAIM FORM. In order to be processed, the claim form must be fully and accurately completed, signed and mailed to 1-877-GOLDBUYERS in accordance with the claim form instructions. The customer must submit any and all supporting documentation with the completed and signed claim form. Failure to properly complete, sign and/or mail the claim form WITH PROOF THAT THE GOODS WERE MAILED TO 1-877-GOLDBUYERS will result in the denial of the claim by 1-877-GOLDBUYERS. There is a 60 day waiting period from the time the claim form is received by 1-877-GOLDBUYERS and the claim is processed.

Limitation of Liability

IN ALL EVENTS THROUGHOUT THESE TERMS AND CONDITIONS, YOU AGREE THAT THE LEGAL LIMIT OF OUR LIABILITY TO YOU FOR ANY CLAIMS OR ACTIONS FOR LOST, DAMAGED, OR DESTROYED MERCHANDISE SHALL NOT EXCEED THE AMOUNT OF OUR SETTLEMENT TO YOU OR $1,000 PER TRANSACTION. YOU AGREE THAT WE WILL NOT BE LIABLE FOR (a) INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL,OR PUNATIVE DAMAGES, OR LOSS OF PROFIT OR OPPORTUNITY; (b) CLAIMS, DEMANDS, OR ACTIONS FOR ANY SUBROGATION CLAIM BROUGHT BY YOUR INSURANCE CARRIER, AND YOU EXPRESSLY AND SPECIFICALLY WAIVE ANY SUBROGATION CLAIM ON YOUR BEHALF AS WELL AS ON BEHALF OF YOUR INSURANCE CARRIER.
This limitation of liability shall be binding on each and every customer and any third party, including, but not limited to, the customer and the customer's successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to customer's transaction with 1-877-GOLDBUYERS. In no event shall 1-877-GOLDBUYERS be liable for any damages from the loss or destruction of property in its possession for any reason, including negligence, except as stated herein. In no event shall 1-877-GOLDBUYERS be liable to any third party, including any insurance carrier. 1-877-GOLDBUYERS shall not be liable for any subrogation claim brought by the customer's insurance carrier, and, by submitting an item to 1-877-GOLDBUYERS, customer expressly and specifically waives any such subrogation claim on his or her behalf as well as on the behalf of his or her insurance carrier.

Secure Pak (Gold Pack)– Limitation of Liability

1-877-GOLDBUYERS’ liability is and shall be expressly and specifically limited to the LEAST of the following sums:

  • The liquidation value placed on the total contents by 1-877-GOLDBUYERS in our sole discretion.
  • One-third (1/3) of the appraised value of the contents according to an appraisal submitted by a customer/seller to 1-877-GOLDBUYERS, which appraisal was issued prior to the shipment of the item to 1-877-GOLDBUYERS; and,
  • The sum of Five Hundred ($500.00) Dollars.

The customer/seller expressly acknowledges and agrees that if there is no appraisal which was issued prior to the contents being submitted to 1-877-GOLDBUYERS, our liquidated value shall be conclusive and binding and further, that in no event shall 1-877-GOLDBUYERS’ Liability exceed Five Hundred ($500.00) Dollars.

Disclaimers

All contributions or any other site contents or items provided through this site are provided “as is” and “as available”, without warranty or conditions of any kind.  without limiting the generality of the foregoing, we shall not be responsible for the contents of the gold chart data appearing on this site.  This date is prepared by third parties, and we include this chart only for general informational purposes.
You agree that your use of this site and services will be at your own risk.  to the fullest extent permitted by law, we and each of our advertisers, licensors, suppliers, officers, directors, investors, employees, agents, service providers and other contractors disclaim all warranties, express or implied in connection with this site and your use of it.
We make no representations or warranties about and assume no liability or responsibility for any (a) unauthorized access to or use of our servers and/or any personal or financial information stored on them, (b) interruption or cessation of transmission to or from this site and/or (c) bugs, viruses, or the like which may be transmitted to or through this site by a third party.
Some states or jurisdictions do not allow the limitation or exclusion of certain warranties, or the exclusion or limitation of certain damages. If you live in one of these jurisdictions, the above limitations or exclusions may not apply to you.


Gold Chart Disclaimer of Liability

1-877-GOLDBUYERS shall not be responsible for the contents of the gold chart data appearing on its website. These charts are prepared by third parties and not by  1-877-GOLDBUYERS, and 1-877-GOLDBUYERS include these charts solely for general information of our customers.  1-877-GOLDBUYERS shall not be liable to anyone who relies on the information contained therein and each customer is urged to conduct its own research and due diligence.  

Choice of Law, Waiver, Disputes and Claims

The Agreement shall be governed by the laws of the State of New York without regard to its conflict of law provisions. 1-877-GOLDBUYERS failure to exercise or enforce any right or provision of the Agreement will not be deemed to be a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the services offered by 1-877-GOLDBUYERS must be filed within one (1) year after such claim or cause of action arose or be forever barred. Any such claim or cause of action must be filed in the State of New York. 1-877-GOLDBUYERS shall be entitled to reimbursement for any and all costs incurred by it in defending any civil action filed or attempted to be filed in any jurisdiction outside of the State of New York, including but not limited to, attorney's fees incurred by 1-877-GOLDBUYERS.
a)  Choice of Law.  You and we agree that any disputes between us shall be resolved under the substantive law of the state of New York (exclusive of its choice of law provisions) or any other foreign or domestic laws.  The Convention for the International Sale of Goods shall not apply.
b) Forum and Venue.  You and we agree to submit all disputes between us to the exclusive jurisdiction of the State and Federal Court located in Queens County, New York and the Federal District Court for the Eastern District of New York
c) Limitation on the Time to File Actions.  You agree that notwithstanding any statute or law to the contrary, you must file any claim or cause of action arising out of or related to your use of this Site or any services offered by us no later than one year after the claim or cause of action arose, otherwise these claims will be forever barred.
d) Attorney’s Fees.  Each party shall reimburse the other party for any and all costs incurred by the party in defending any civil action filed or attempted to be filed by the other party in any jurisdiction outside of Queens County, New York, including but not limited to attorney’s fees.

Modifications

The Internet and technology are rapidly changing.  Accordingly, we may modify this Agreement from time to time.  We will contact you if we do so during your relevant transactional period, which is why it is important that you immediately notify us if your email address changes.  We will also put any revised versions of this Agreement on this Site with a notice advising of the change.  You should therefore regularly check this Site for any announcements about revisions and you must keep your contact information current to ensure you are informed of any changes.

No Subrogation

In no event will either party be liable for any subrogation claim brought by the other party’s insurance carrier.  Each party expressly waives any subrogation claim on behalf of itself and on behalf of its insurance carrier(s).

Indemnity

You agree to indemnify and hold us, our subsidiaries, affiliates, and licensors and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your remitting or offering to sell merchandise, contributions, our services, your use of this site or the site  contents in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above.

Entire Agreement

This Agreement constitutes the entire agreement between you and us regarding the use of this Site and supersedes any prior or contemporaneous understandings and agreements between you and us related to its subject matter.

No Third Party Beneficiaries

This Agreement is solely between you and us and you represent that there are no third party beneficiaries to this Agreement.

Non-Waiver

Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision and we reserve our right to enforce this agreement in whole or in part at anytime, now and in the future.

Severability

The parties agree that each provision of this Agreement is intended to be construed to be enforceable to the fullest extent possible.  If any provision or part of a provision of this Agreement is held to be unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from this Agreement and not affect the validity and enforceability of any remaining provisions.

Assignment

You may not assign your rights under this Agreement to any third party; we may assign our rights under this Agreement without condition, without your consent and without prior notice of said assignment.

Miscellaneous

You agree that you provided to us the email address, physical address, and telephone numbers that are in our records, and it is your responsibility to provide us with any current or updated contact information. You further agree that: (a) any email message that we send to you is deemed to have been effectively received by you and constitutes due notice to you by email; and (b) any phone message we leave with you, anyone answering your phone, or on your answering machine or service is effectively received by you and constitutes due notice to you by telephone.
In the event of any strike, disruption of service, or any other problems that we might encounter with the courier we chose, we reserve the right in our discretion to replace courier with another shipping courier.

 

 
     
 

 


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